The University at Buffalo (UB) has established a comprehensive Information Security Incident Response Plan that plays a critical role in safeguarding its digital assets. This plan outlines essential procedures and responsibilities aimed at ensuring a rapid response to cybersecurity incidents.
In the face of an illegal or life-threatening incident, immediate contact with UB Police is advised at 716-645-2222. For less critical concerns relating to cybersecurity, the UBIT Help Center can be reached at 716-645-3542 for assistance, reflecting the proactive stance taken by the university regarding information security incidents.
The term 'information security incident' is emphasized throughout the document, signaling its importance within the university. The Information Security Office (ISO) assumes full responsibility for the plan, ensuring it remains current and effective against evolving threats.

"The Information Security Incident Response Plan primarily aims to facilitate appropriate responses, guiding how one should handle incidents and analyze related data," said a representative from the Information Security Office. This framework provides university members with a clear structure to follow, regardless of their role or department.
"The Information Security Incident Response Plan primarily aims to facilitate appropriate responses, guiding how one should handle incidents and analyze related data,"
The intended audience for the incident response plan includes various groups within the university. Leadership must be abreast of the plan to align with other university processes. Staff who may encounter incidents, as well as system and desktop support administrators involved in identifying and resolving security issues, all play key roles in the incident management process.

By the Numbers
By the Numbers
By the Numbers
Further, UBIT Help Center staff serve as a crucial resource for handling calls about cybersecurity incidents, reflecting the collaborative effort required across departments to effectively mitigate risks. To facilitate swift communication, various emergency contact numbers are provided, including the ISO at 716-645-6997 and the VPCIO Office at 716-645-7979.
The report establishes the necessity for comprehensive contact resources: "We want our faculty and staff to know exactly whom to reach out to when experiencing any cybersecurity issue," the representative emphasized. This clarity is designed to alleviate uncertainty during potentially stressful circumstances.
"We want our faculty and staff to know exactly whom to reach out to when experiencing any cybersecurity issue,"
Incident response requires continuous assessment and adaptation. According to the plan, the ISO commits to an annual review of its procedures, adjusting the protocol as necessary in response to new technological developments and emerging threats. "We also recognize the importance of reviewing and revising the plan following any major risk security incident to better our response strategies," said the ISO official.
"We also recognize the importance of reviewing and revising the plan following any major risk security incident to better our response strategies,"
The introduction of the plan reiterates the goals and expectations surrounding incident preparation, detection, and resolution. Adopting the National Institutes of Health’s definition, it contextualizes an 'incident' as a situation that threatens the integrity, confidentiality, or availability of information systems without lawful authority. This clarity in definition underlines the seriousness with which UB treats cybersecurity.
Incorporating comprehensive education and training into the incident response plan is emphasized as well. The university aims to prepare its members by providing resources and guidance designed to build awareness of potential security risks and the appropriate responses to them.
The development of this plan reflects UB's commitment to maintaining a secure digital environment, ensuring all members understand their roles in protecting the university's information assets. As the cybersecurity landscape continuously evolves, UB remains vigilant, promoting a culture of security and preparedness among its community.
In summary, the Information Security Incident Response Plan at the University at Buffalo is a forward-thinking approach to managing cybersecurity threats, demonstrating the institution's dedication to protecting its valuable information assets. As threats evolve, UB's proactive response strategies will be essential to maintaining security and trust as part of its broader university mission.

